Q & A - Massage

All massage services are performed by a Licensed Massage Therapist -

Mollie Roberts LMT / NE license #2827

Although Massage is supposed to be about relaxation, many people find themselves anxiously wondering about how to conduct themselves during their treatment. Should you shave your legs ? Should you chat with the massage therapist ? Just how naked are you supposed to be ?

How clean should I be ?

Showering that day is preferable, and not just because it’s more comfortable, when your skin is clean, it will better absorb the lotions and oils used during your massage. Also a hot shower will help the muscles relax so your massage will be more productive.

Should I shave my legs beforehand ?

This is an often brought-up topic, Not shaving for a few days or even weeks is no reason for hand-wringing … We can’t even tell the difference. The exception may be the “3-day-old shaved leg” ... those tiny, sharp hairs are really painful for the therapists hands ... Did we mention we offer Waxing Services ??

What kind of information should I share with my massage therapist before my massage begins ?

For new clients, we have a Health History form for you to fill out prior to your appointment. These forms can be found under the Helpful Forms link. In order to get the most out of your massage, we recommend being as specific as possible with your health history. Definitely tell your therapist about any major ailments or issues you are having at that time. Information about your daily activities can also be helpful—for example, are you an avid runner ? Do you travel often for work ? The more your therapist knows, the better they will be able to customize your experience.

Should I get totally undressed ?

This is an area where we let the customer take the lead. We inform our clients that they can undress to their comfort level, and that they will be modestly draped for the entirety of the massage.

During my massage, should I be quiet, or make small talk ?

Whatever makes you most comfortable. If you're asking questions or bringing up a topic, we will answer or join in.  If you’re quiet, we remain quiet. I think some people get nervous, so they may be a bit chatty, and that's perfectly fine.  Most clients make small talk for the first 20–30 minutes, then zone out for the remainder of the massage.

How do I (politely) let a massage therapist know that what they’re doing doesn’t feel good ?

We would rather our clients leave happy and satisfied than not, so if the therapist is doing something that is not enjoyable, a good ‘that’s a little too much pressure’ or ‘that area is too sensitive to be worked on’ should get you satisfying results. We want to make your massage experience as enjoyable as possible.

Am I supposed to tip my massage therapist ? If so, how much ?

Tips are not expected, but definitely appreciated. That being said, a 15–20% tip is appropriate.

And remember: if the massage is discounted, you should tip 15–20% of the full price, not the discounted price.